Contact Us

Our dedicated customer support team is available to assist you with any enquiries or concerns regarding your gaming experience. We are committed to providing prompt and professional assistance to all UK players in accordance with UKGC regulations and responsible gambling standards.

Available Support Channels

We offer multiple convenient ways to reach our support team. Our live chat service provides instant assistance for urgent matters and is available directly through your account dashboard. For detailed enquiries or account-specific issues, please email us at [email protected] with your query and account information. You may also contact us by telephone at 0800 123 4567 during business hours for immediate assistance.

Live chat – instant support for urgent gaming queries
Email support – comprehensive assistance for complex issues
Telephone support – direct communication with our specialists

Response Times and Support Guidelines

Our email responses are typically provided within 24 hours during weekdays. Phone support operates Monday to Friday, 9:00 AM to 6:00 PM GMT. When contacting us, please have your account details ready and provide clear description of your enquiry to ensure efficient resolution.